There are no stupid questions; every query you have is important to us. We’re here to help you with any concerns or information you need, no matter how simple or complex it might seem.

Sign up or log in through the company-specific mobile app or website to access the link to find provider information.

All preventative care, as per Pennsylvania state law, is covered by your health insurance. Facility fees may apply. Anytime you have to see a doctor for a non-preventative medical issue, it will generally include out-of-pocket expenses. For a list of covered preventative services through your insurance go to: https://www.healthcare.gov/coverage/preventive-care-benefits/

For non-preventative care that does not require treatments, Vitable includes as part of your subscription fee.

The accident claim form can be accessed on the Middle Child benefits page on their website here. Once filled out, submit it to Domenick Financial, and they will connect you with Colonial to start your claim process.

Per the Middle Child benefits plan, dependents can only be added to managers’ plans. If you need to add a dependent, please schedule a meeting with Domenick Financial.

Depending on what health insurance plan you have, you may have a copay to see a therapist. However, to access short-term therapy solutions, Vitable offers a 10-week program with bi-weekly sessions.

Your prescriptions could be covered by either your health insurance and/or Vitable. To check to see if your prescriptions are covered and the cost of the coverage, refer to the health insurance app or reach out to Domenick Financial to check your coverage with Vitable.

They are covered under health insurance, but depending on what plan you have and which hospital you go to, you may have out-of-pocket costs or copays associated with your visit. If you opted into the accident plan, and if the emergency is due to an accident, you can file a claim on the accident plan to be reimbursed for out-of-pocket costs for utilizing emergency services.

Yes! Telehealth can be accessed through your health insurance or Vitable. The purpose of telehealth is to meet with a doctor for more immediate issues that do not require an in-person visit. This is generally a cheaper alternative to in-office appointments and can usually be scheduled faster.

You cannot change health insurance mid-year unless you have a qualifying life event. If you have questions about specific qualifying life events, contact Domenick Financial.

Right here! The information you would need to submit a workers’ compensation claim is listed below:

Here’s the information:

INSURANCE PROVIDER: The Hartford

PARENT COMPANY NAME: Middle Child, LLC

ACCOUNT NUMBER: 814983682063036

POLICY NUMBER: 44 WEC BV9TJT

INSURANCE BROKER NAME: Jared Ashworth, CPCU

INSURANCE BROKER EMAIL: jashworth@elementrisk.com

INSURANCE BROKER PHONE: 610-304-6212

ADDRESS: 1112 Spruce Street, Apt 3, Philadelphia, PA 19107

And here are the updated steps/links for reporting a claim:

1. Notify Us:Notify your manager of the incident right away so that Middle Child can make an “incident report” for future reference, and assist in getting you the help you need! Make sure you note what happened, when it happened, the cause of the injury, and the exact body part injured.

2. Head to a Healthcare Facility:When at the healthcare facility, you should provide them with the Worker’s Compensation insurance information provided to you during onboarding, included below for your convenience. You likely will not have a “claim number” yet, but you can reference the policy number instead (44 WEC BV9TJT). You do not need a “claim number” to receive treatment.

INSURANCE PROVIDER: The Hartford

PARENT COMPANY NAME: Middle Child, LLC

ACCOUNT NUMBER: 814983682063036

POLICY NUMBER: 44 WEC BV9TJT

INSURANCE BROKER NAME: Jared Ashworth, CPCU

INSURANCE BROKER EMAIL: jashworth@elementrisk.com

INSURANCE BROKER PHONE: 610-304-6212

ADDRESS: 1112 Spruce Street, Apt 3, Philadelphia, PA 19107

3. Bills / Reports:Take any bills and reports home with you, and send a copy of them to your Team Manager, General Manager and Ownership. This includes any information about how long you’ll have to be off from work or what limitations you’ll have when do you return. If you receive any more bills from the healthcare facility, continue sending them to your Team Manager, General Manager and Ownership. It’s best to follow up to your original email so they’re all in one place!
4. Middle Child Reports the Claim:Middle Child will report the claim to the insurance company  HERE. The more information we have from you, the faster and smoother this process goes.

5. The Employee Registers Their Information:When you are feeling up to it, go online and register for “My Workers’ Comp Connection | The Hartford”. This is an online tool to help our insurance providers get in touch with you, if needed.

6. Wait To Hear Back and Gameplan:The insurance company will begin looking into the claim and determining reimbursement. Be patient, it takes time. And don’t pay any bills in the meantime! If you have to miss work as a result of your injury, you’ll work with the Team Manager, General Manager and Ownership to come up with a plan for coming back.